Preface
Motivation
How to use the booklet
Chapter 1: Introduction
Sec. 1: What is process simulation?
Sec. 2: What does SimQuick do?
Sec. 3: How does SimQuick incorporate uncertainty?
Sec. 4: System requirements and “installation”
Chapter 2: Waiting Lines
Sec. 1: Solving a problem with SimQuick
Example 1: A Bank
Modeling the process (with a process flow map)
Entering the model into SimQuick
Interpreting SimQuick results
Improving the process, Variation 1
Improving the process, Variation 2
Sec. 2: Additional waiting line processes
Example 2: A grocery store checkout
Example 3: A call center
Example 4: A fast-food restaurant drive-thru
Sec. 3: Decision Points
Example 5: An airport security system
Example 6: A department of motor vehicles
Example 7: A hospital emergency room
Sec. 4: Advanced SimQuick features
Example 8: Buffer Tracking
Example 9: “Unavailable” elements
Example 10: Changing Distributions
Example 11: Discrete Distributions
Example 12: Resources and Priorities
Chapter 3: Inventory in Supply Chains
Sec. 1: A periodic review inventory policy
Example 13: Grocery store inventory
Sec. 2: Reorder point inventory policies
Example 14: An electronics superstore
Example 15: A warehouse
Example 16: Two stores and a warehouse
Sec. 3: More complex inventory policies
Example 17: An appliance store
Example 18: A department store
Chapter 4: Manufacturing
Sec. 1: Linear flow processes
Example 19: A generic linear flow process
Example 20: A manufacturing cell
Sec. 2: Assembly/disassembly processes
Example 21: Box manufacturing
Sec. 3: Batch and job shop processes
Example 22: Pharmaceutical manufacturing
Example 23: A single machine job shop
Sec. 4: Quality and reliability in processes
Example 24: A quality control station
Example 25: A machine with breakdowns
Chapter 5: Project Management
Example 26: A software development project
Example 27: A house addition project
Appendix 1: The Steps in a Simulation Project
Appendix 2: Enhancing SimQuick with Excel Features
Appendix 3: Scenarios
Appendix 4: Custom Schedules
Appendix 5: SimQuick Reference Manual